KYC/AML Policy
Pantasia Casino
Effective Date: April 2026
Last Updated: April 2026
1. Introduction
Pantasia Casino is committed to preventing money laundering, terrorist financing, and other financial crimes. We maintain a robust Know Your Customer (KYC) and Anti-Money Laundering (AML) program in line with applicable laws and licensing requirements.
This policy outlines the procedures we follow to verify player identities, monitor transactions, and report suspicious activities.
2. Scope
This KYC/AML Policy applies to all players, accounts, deposits, withdrawals, and transactions on Pantasia Casino.
3. Know Your Customer (KYC) Requirements
We perform customer due diligence to verify the identity and age of every player.
Standard KYC (CDD)
During registration or before the first withdrawal, we require the following:
- Full legal name
- Date of birth
- Residential address
- Email address and phone number
- Government-issued photo identification (passport, national ID card, or driver’s license)
- Proof of address (utility bill, bank statement, or official document issued within the last 3 months)
Enhanced Due Diligence (EDD)
We apply enhanced checks for high-risk situations, including high-value transactions, players from high-risk countries, Politically Exposed Persons (PEPs), or unusual activity. In such cases we may request source of funds or additional documents.
4. Anti-Money Laundering (AML) Measures
- Transaction Monitoring — We monitor all deposits, withdrawals, and gaming activity.
- Risk-Based Approach — Player risk is assessed based on location and behavior.
- Sanctions and PEP Screening — All players are screened against international lists.
- Record Keeping — We retain documents and records as required by law.
5. Suspicious Activity Reporting
If we detect suspicious activity, we will investigate, freeze the account if necessary, and file a report with the relevant authorities. We are not allowed to inform the player about such reporting.
6. Third-Party Payments
All deposits and withdrawals must be made from accounts in the player’s own name. Third-party payments are not accepted.
7. Player Obligations
By using Pantasia Casino, you agree to provide accurate information, notify us of any changes, and cooperate with verification requests. Failure to do so may result in account suspension or closure.
8. Data Protection
All personal data collected for KYC/AML purposes is processed in accordance with our Privacy Policy and applicable data protection laws.
9. Policy Updates
We may update this policy from time to time. The current version is available on our website. Continued use of the platform means you accept the updated policy.
10. Contact
If you have questions about this policy or a KYC request, please contact our support team via live chat or email at support@pantasiacasino.com.
Pantasia Casino reserves the right to refuse service, close accounts, or report activities to authorities as required by law.